RETURN / EXCHANGE POLICY:

All items purchased are final sale, therefore we cannot offer returns, exchanges, or refunds for these items.

RETURNS / EXCHANGES ONLY ALLOWED ON ITEMS THAT ARE DEFECTED.

Please email: botshelo@712studios.com or DM us on Instagram @seventwelvestudios with images of the defective product so that it can be assessed and resolved promptly.

The item(s) must be in its original state, in original packaging and tags still attached - unharmed, not worn, unaltered, and free from any odors.

Shipping costs for returns and exchanges are at the customer's expense. Refunds will be issued upon receiving returns.

Please allow approximately 5-10 business days for refunds to reflect on your account.